- Help Centre
- Using the Kit prepaid card
- Card controls
Card PIN
Your child would have set their card PIN when you created their Kid profile.
If they have forgotten their PIN, you can reset it:
- Open the Kit app.
- Navigate to your child’s profile. You can do this by entering your Boss profile then tapping on your child’s name, or selecting the child’s profile on the ‘Who’s there?’ screen.
- Tap on the ‘Spend’ tab.
- Tap on 'Manage'.
- Tap the link ‘Update card PIN’.
Important: Entering a card PIN or CVC incorrectly 3 times will cause the card to be blocked. Contact us to unblock the card.