Help, my app is hanging

If your app is hanging, try these steps to fix:

• Check if you have the latest version of the app, and update the app if you are not on the latest version.
• Close or kill the app (not just minimise it) and re-open.
• Particularly if you’re on a tablet, check if your internet connection is reliable. Sometimes the app may hang if the device cannot connect to the app store to check if you are on the latest version.

If you have tried the steps above and are still unable to use the app, contact us at support@heykit.com.au.