You need to have at least one kid profile to use Kit. If you delete the only kid profile, the entire Kit account will be deleted. If you would like to continue using Kit, add a new child before deleting the profile.
Deleting a kid profile is permanent and profiles cannot be recovered. Note that deleted profiles still count towards the maximum of 5 kid profiles allowable in Kit.
Before deleting, ensure that the profile:
- Has a zero balance in the Card account and Stack balance. Transfer any remaining funds out of the profile. (Note that balances in linked Youthsaver accounts do not count towards this.)
- Has no pending transactions. Ensure that all pending transactions have cleared. Contact us if there are transactions that do not clear after several days.
Steps to delete
- Open the Kit app.
- Enter the Boss Profile.
- Tap on the menu icon.
- Go to ‘(Child’s) settings’.
- Tap on ‘Delete (child’s) profile’.
- Follow the on-screen instructions .
If deleting a kid profile results in having only one child in Kit, you will be moved to a single child plan.
CBA New Digital Businesses Pty Ltd (ABN 38 633 072 830), trading as Hey Kit, has been appointed as authorised representative (001296799) of Commonwealth Bank of Australia (ABN 48 123 123 124 AFSL 234945) who is the issuer of the CommBank Youthsaver account.
Any advice provided is general only and does not take into account your objectives, financial situation or needs. Please consider the T&Cs, available here, and whether a Youthsaver account is appropriate for you.
The target market for CommBank Youthsaver will be found within the product’s Target Market Determination, available here.
Commonwealth Bank of Australia ABN 48 123 123 124 AFSL and Australian credit licence 234945.