1. Help Centre
  2. Making transfers
  3. Other errors and troubleshooting

Why are my transfers in/out of Kit failing?

You may be hitting limits for transferring money into or out of the app

For more information, refer to the Product Disclosure Statement

Your Boss Linked Account is not a transactional bank account

Your Boss Linked Account must allow direct debits so that you can transfer in and/or out of Kit.

Transactional bank accounts typically allow direct debits. There are some bank account types (such as savings accounts) that may not allow direct debits. You can confirm this by checking the Terms & Conditions associated with your account on your bank's website.