Help Centre
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Getting started with Kit
About Kit
Kit pricing
Managing your subscription
CommBank Yello
Errors and troubleshooting
Getting started with Kit
Verifying your identity
Errors and Troubleshooting
Making transfers
Instant transfers with PayTo
PayTo errors and troubleshooting
Other errors and troubleshooting
PayDay, pocket money and chores
Errors and troubleshooting
Using the Kit prepaid card
Errors and troubleshooting
Stacks and savings goals
Errors and Troubleshooting
Keeping your Kit account safe
Set up and use Apple Pay
Set up and use Google Pay
Kit Partners
Monopoly Dreams Melbourne
Other questions and troubleshooting
Your Kit account
Kit app
Marketing emails
Back to home
Help Centre
Getting started with Kit
About Kit
Kit pricing
Managing your subscription
CommBank Yello
Errors and troubleshooting
Getting started with Kit
Verifying your identity
Errors and Troubleshooting
Making transfers
Instant transfers with PayTo
PayTo errors and troubleshooting
Other errors and troubleshooting
PayDay, pocket money and chores
Errors and troubleshooting
Using the Kit prepaid card
Errors and troubleshooting
Stacks and savings goals
Errors and Troubleshooting
Keeping your Kit account safe
Set up and use Apple Pay
Set up and use Google Pay
Kit Partners
Monopoly Dreams Melbourne
Other questions and troubleshooting
Your Kit account
Kit app
Marketing emails
Getting started with Kit
Information on how to add a child and how to access Kit on additional devices.
Creating your Kit account
Do I have to link a bank account to use Kit?
How do I log in with my biometrics (fingerprint or face)?
Can I add another Boss (a parent/guardian/family member)?
How can my child get Kit on their phone or tablet?
Your child's Kid Profile
How do I add another child?
How do I delete a kid profile?
Verifying your identity
Driver Licence: Finding your licence and card number
Why do you need my personal information to set up a Kit Account?
Why do I need to provide a photo of my ID and my face?
What identity documents can I use to verify myself for Kit?
What happens to the picture of my face and ID after I've been verified?
I’m already a CommBank customer. Why do I need to verify myself?
Why did my identity check fail?
Why are you asking me for employment details and status?
See more
Errors and Troubleshooting
I can’t find your app on the App Store/Play Store
I’ve updated my details, why is the app still showing the wrong information?
I’d like to use a different identity document, but the app won’t let me
My child has a red triangle next to their name