Help Centre

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Help Centre

Getting started with Kit

Getting started with Kit

Set up your account and add your kids to Kit.

Creating your Kit account

Do I have to link a bank account to use Kit?

I can’t find your app on the App Store/Play Store

What if I closed my account and now want to use Kit again?

Verifying your identity

Why we need your personal information

Accepted identity documents

Driver licence: Finding your licence and card number

Fixing issues with verifying your identity

I’m already a CommBank customer. Why do I need to verify myself?

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The Kit Boss Account

The Boss Account

Kit's parental controls

Set up biometric (fingerprint or face) login

Can I add another Boss?

Kid profiles

Adding kid profiles

Installing Kit on your child’s device

Deleting kid profiles

My child has forgotten their Access Code

My child has a red triangle next to their name

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