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Help Centre

Making transfers

Making transfers

How to move money in, and out, and around Kit!

Is there a limit to the amount I can transfer to my child's Kit account?

How do I transfer money into the Kit app?

Why is my transfer showing as ‘Pending’? How do I transfer money instantly?

Where do I find my kid’s BSB and Account Number?

Can relatives or friends transfer money directly to my kid?

How do I transfer money out of my kid’s Kit Account?

Instant transfers with PayTo

How do I set up instant transfers with PayTo?

What is PayTo?

Which banks are enabled for PayTo?

PayTo errors and troubleshooting

Where do I find my Kit PayTo agreement? How long does it take for my bank to receive it?

Why does only one of my kids have instant transfers with PayTo?

I still can’t find the Kit PayTo agreement in my banking app or website

I see a message saying ‘Instant transfers are not enabled until you approve your Kit PayTo agreement in your banking app or website.’

I’m still not getting instant transfers despite approving my Kit PayTo agreement

I get an error in my banking app or website when I try to approve the Kit PayTo agreement

I received a message saying my Kit PayTo agreement has timed out

I don’t see the ‘Turn on instant transfers’ option

I’m a Bankwest customer and can’t approve my Kit PayTo agreement

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Other errors and troubleshooting

Why are my transfers in/out of Kit failing?

Why do I get a ‘BSB and account number not found’ message when transferring from CBA?