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Help Centre

Making transfers

Making transfers

How to move money in, and out, and around Kit!

Is there a limit to the amount I can transfer to my child's Kit account?

How do I transfer money into the Kit app?

Why is my transfer showing as ‘Pending’? How do I transfer money instantly?

Where do I find my kid’s BSB and Account Number?

Can relatives or friends transfer money directly to my kid?

How do I transfer money out of my kid’s Kit Account?

Instant transfers with PayTo

Set up instant transfers with PayTo

What is PayTo?

Which banks are enabled for PayTo?

PayTo errors and troubleshooting

I don’t see the ‘Turn on instant transfers’ option

I can’t find the Kit PayTo agreement in my banking app or website

How do I resend the PayTo agreement to my bank / my PayTo agreement timed out

Why does only one of my kids have instant transfers with PayTo?

I’m still not getting instant transfers despite approving my Kit PayTo agreement

I get an error in my banking app or website when I try to approve the Kit PayTo agreement

I’m a Bankwest customer and can’t approve my Kit PayTo agreement

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Other errors and troubleshooting

Why are my transfers in/out of Kit failing?

Why do I get a ‘BSB and account number not found’ message when transferring from CBA?