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Help Centre

Using the Kit prepaid card

Using the Kit prepaid card

Purchase in-store and online, withdraw from ATMs and dispute transactions.

Get started with the Kit card

Activating the Kit card

Using the digital card

Using the Kit card overseas

Withdrawing cash

Ordering a new card

Digital wallets

Set up and use Apple Pay

Set up and use Google Pay™

Card controls

Spend limit

Card PIN

Real-time notifications

Merchant blocks

Card lock

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Keeping the Kit account safe

Help, we’ve lost the card

Help, we've been scammed

Disputing transactions

Other questions

My child's card hasn't arrived

Why did my child's card decline?

What account type should I select when using the Kit card?

Why is my card transaction still pending?

Can you deposit cash into a branch or ATM?

Why is my child’s balance negative?

How do I change my child’s name on the card?

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